MEDICAL INSURANCE & FREQUENTLY ASKED QUESTIONS

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If you are experiencing hair loss due to chemotherapy, alopecia, or another medical condition, your wig may qualify for insurance reimbursement as a cranial prosthesis.

Ruby's Wig Salon can assist by providing documentation and general guidance to help you seek reimbursement through your insurance provider.

Call us today to learn more about your options and the documentation commonly required by insurance companies.

If you are seeking insurance reimbursement for a cranial prosthesis (medical wig), the following steps may help simplify the process. While Ruby's Wig Salon is not an in-network insurance provider, we can provide documentation and general guidance to assist you in seeking reimbursement under your insurance policy.

Ask your physician to write a prescription specifically for a Cranial Prosthesis. This terminology is often recognized by insurance companies when reviewing reimbursement requests for hair loss related to medical conditions or treatments. 

Before making your purchase, contact your insurance provider and ask:

• Is a cranial prosthesis covered under my policy?
• What documentation is required for reimbursement?
• Are there coverage limits, deductibles, or exclusions?
• Is pre-authorization required?
• What claim forms or procedures should I follow?

Visit Ruby's Wig Salon to explore our selection of wigs, toppers, and hair replacement solutions. Our experienced consultants will help you find the style, color, and fit that best meets your needs.

After your purchase, request a detailed paid invoice from Ruby's Wig Salon for insurance reimbursement purposes. Ruby's Wig Salon can provide documentation commonly requested by insurance companies to assist you with your reimbursement request. 

Submit your prescription, paid invoice, and any other required documentation directly to your insurance provider according to their reimbursement procedures. 

Ruby's Wig Salon is not an in-network insurance provider and does not file insurance claims or accept insurance payments directly. Ruby's Wig Salon may provide documentation and general guidance to assist customers seeking reimbursement for a cranial prosthesis (medical wig).

All insurance-related coverage decisions, claim submissions, communications, and reimbursements are handled directly between you and your insurance provider. Reimbursement is not guaranteed and is subject to the terms and conditions of your insurance policy.

Yes, we strongly recommend making an appointment to ensure availability. You can do so by calling us at 713-464-3767.

Yes, we welcome walk-ins. We understand that your needs can be immediate, and if a specialist is available, we will assist you right away. If we are with scheduled clients, we will do our best to accommodate you as soon as possible—typically within about 30 minutes, depending on the day’s schedule. 

We offer a curated selection of trusted wig brands, including Jon Renau, Noriko, René of Paris, Amore, Tony of Beverly, Henry Margu. If you’re looking for Raquel Welch, we’re happy to special order it for you. 

Our licensed cosmetologists have a minimum of 35 years of experience in hair and wigs, with some exceeding 50 years. We specialize in working with medical hair loss, including chemotherapy, alopecia, and thinning conditions, providing knowledgeable, compassionate care in a private setting.  

Yes, we provide full styling services on all of our wigs. Our licensed cosmetologists specialize in working with medical hair loss and can cut, trim, thin, and style both synthetic and human hair wigs. We also perform fit adjustments to ensure a secure, comfortable, and natural look. 

Yes. We offer both private and semi-private consultations. Each of our salon stations is equipped with privacy curtains to create a comfortable, discreet, and personalized experience.